Amazon Prime memberships are now harder to cancel – and it’s no accident (TechRadar)

TechRadar
Amazon Prime memberships are now harder to cancel – and it’s no accident – Project Iliad uncovered as an attempt to slow Prime cancellations. Cancelling your Amazon Prime membership is getting increasingly difficult, a new investigation has shown, and it doesnt seem to be happening by accident. Internal documents shared within Amazon detail the so-called Project Iliad an attempt to drive down the …

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