How did that Southwest meltdown happen? Insiders point to outdated tech (Cnn Com Wire Service/SiliconValley.com)

Cnn Com Wire Service / SiliconValley.com
How did that Southwest meltdown happen? Insiders point to outdated tech – Ask Southwest Airlines employees about their companys technology, and one word keeps coming up: antiquated. While Southwest grew from a scrappy, Texas-based discount airline operating three planes into one of the nations largest union officials representing Southwest workers say the company did not keep pace with technology changes. And …

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